Legal

Terms of Service

Effective Date: June 13, 2026  ·  Last Updated: June 13, 2026

1. About These Terms

These Terms of Service (the "Terms") are a legal agreement between you and UniCen LLC, a California limited liability company operating the Reach service ("Reach," "we," "us," or "our"). The Terms govern your access to and use of the Reach iOS application, related services, and any updates to them (collectively, the "Service").

You accept these Terms by creating an account, where the account-creation screen presents a conspicuous notice that creating an account constitutes agreement to these Terms and to our Privacy Policy(https://reachfield.app/privacy/), with links to both documents available for review before you act. Your continued use of the Service after any update to these Terms, following notice as described in Section 14, confirms your acceptance of the updated Terms. The Privacy Policy is incorporated into these Terms by reference. If you do not agree, do not create an account or use the Service.

We maintain records of each user's acceptance of these Terms and the Privacy Policy, including the version accepted and the date of acceptance.

If you use the Service on behalf of an organization (a "Customer Organization"), Section 5 of these Terms also applies to you and to that organization.

2. Eligibility

You may use the Service only if:

The Service is not directed to children under 13 and is not designed for users under 18. If we learn that an account has been created by a person under 18, we may suspend or terminate that account.

3. Your Account

3.1 Account creation

To use most features of the Service, you must create an account using a valid email address and password, or by using Sign in with Apple or Sign in with Google. You agree to provide accurate, current, and complete information and to keep that information up to date.

3.2 Account security

You are responsible for safeguarding your account credentials and for all activity that occurs under your account. You agree to notify us immediately at support@reachfield.app of any unauthorized access or use. We are not liable for any loss or damage arising from your failure to protect your credentials.

3.3 One person per account

Each account is for a single individual. You may not share your account credentials, transfer your account to anyone else, or allow another person to use your account.

4. Acceptable Use

You agree that you will not, and will not permit any other person to:

  1. Use the Service to record, track, or contact any individual in violation of applicable law, including (without limitation) federal and state laws governing harassment, stalking, telemarketing, voter contact, religious solicitation, fundraising, or door-to-door solicitation.
  2. Use the Service to record, store, or transmit information about a person if you do not have a lawful basis to do so under applicable law.
  3. Enter into the Service any of the following without an appropriate legal basis and a direct relationship with the person concerned:
  4. Sensitive personal information, including information that reveals racial or ethnic origin, religious or philosophical beliefs, political opinions, union membership, immigration status, sexual orientation, gender identity, or health information
  5. Information about children under 13
  6. Government identifiers (such as Social Security numbers or driver's license numbers)
  7. Financial account numbers, credit or debit card numbers, or payment credentials
  8. Biometric data
  9. Use the Service to engage in voter intimidation, election interference, or any activity that violates federal or state election law.
  10. Use the Service to engage in unlawful religious coercion or to target individuals based on protected characteristics in violation of anti-discrimination law.
  11. Use the Service to violate any third party's privacy, publicity, intellectual property, or other rights.
  12. Reverse engineer, decompile, disassemble, or attempt to discover the source code or underlying algorithms of the Service, except to the limited extent that applicable law expressly permits despite this limitation.
  13. Probe, scan, or test the vulnerability of the Service or circumvent any security or authentication measure.
  14. Use any automated system (including bots, scrapers, or crawlers) to access the Service, except for accessibility tools authorized by Apple.
  15. Use the Service to transmit viruses, malware, or other harmful code.
  16. Resell, sublicense, white-label, or otherwise commercially exploit the Service without our prior written consent.
  17. Use the Service in violation of the Apple App Store Terms of Service or the Apple Media Services Terms and Conditions.

We may investigate and take appropriate action against any suspected violation, including suspending or terminating your account, removing content, and reporting to law enforcement.

5. Teams, Customer Organizations, and Authority Representation

5.1 Individual use vs. organizational use

Reach allows you to use the Service either as an individual or as a member of a team. When you create or join a team, you may be using Reach on behalf of a Customer Organization — for example, a non-profit, faith community, political campaign, community group, or other organized entity.

5.2 Authority Representation — IMPORTANT

By creating a team in the Service, by inviting another user to a team you administer, or by using the Service in connection with a Customer Organization, you represent and warrant that:

(a) You are an authorized representative of the Customer Organization;

(b) You have full legal authority to enter into these Terms, the Privacy Policy, and the Reach Data Processing Addendum (the "DPA") on the Customer Organization's behalf and to bind the Customer Organization to them;

(c) The Customer Organization will comply with these Terms, the Privacy Policy, and the DPA in connection with the team's use of the Service; and

(d) Any data you or other team members enter into the Service about third parties has been collected and is being processed in compliance with all laws applicable to the Customer Organization.

If you do not have the authority described above, you may not create or administer a team. If you create or administer a team without that authority, you agree that you are personally liable for the obligations the Customer Organization would otherwise have under these Terms, the Privacy Policy, and the DPA.

5.3 Acceptance of the Data Processing Addendum

When you create a team in the Service, you must affirmatively accept the Reach Data Processing Addendum ("DPA") on the Customer Organization's behalf by checking a checkbox (unchecked by default) that confirms both that you have authority to bind the Customer Organization (see Section 5.2) and that you accept the DPA on its behalf. This is a distinct, affirmative confirmation step, separate from your acceptance of these Terms at account creation, and you cannot create a team without completing it. The DPA is available at https://reachfield.app/dpa/ and is incorporated by reference. The DPA governs how Reach processes personal information that the team enters about third parties. We maintain records of each team's acceptance of the DPA, including the version accepted, the accepting user, and the date of acceptance.

The Customer Organization is the controller (or "business," as defined under California law) of personal information about third parties that team members enter into the Service. Reach acts as the Customer Organization's service provider and processor with respect to that information.

5.4 Team roles and responsibilities

The Service supports three team roles, each with different permissions:

The Owner is responsible for designating other team members and for ensuring that all team members have appropriate authority to use the Service in connection with the Customer Organization's activities.

5.5 Data ownership within teams

As between Reach and the Customer Organization, the Customer Organization owns the data its team members enter into the Service about third parties. As between the Customer Organization and individual team members, ownership and access rights are determined by the Customer Organization's own policies, not by Reach.

When a team member leaves a team or is removed, the data that member entered about third parties remains with the team and the Customer Organization.

6. Subscriptions and Payments

6.1 Free and paid tiers

The Service is offered in a free tier with limited features and a paid tier ("Reach Pro") with additional features. We may add, remove, or modify features in either tier from time to time, subject to your right to terminate as described in Section 9.

6.2 Payment through Apple

All payments for Reach Pro are processed through the Apple App Store. By purchasing a subscription, you agree to the Apple Media Services Terms and Conditions. We do not receive or store your payment card information.

6.3 Auto-renewal

Subscriptions automatically renew at the end of each billing period unless you cancel at least 24 hours before the renewal date. You can manage and cancel your subscription in Settings → [your name] → Subscriptions on your device.

6.4 Refunds

All refund requests are handled by Apple in accordance with Apple's policies. We do not have the ability to issue refunds directly. You may request a refund through Apple at https://reportaproblem.apple.com.

6.5 Price changes

We may change subscription prices from time to time. Apple will notify you of any price increase before it takes effect, and you will have the opportunity to accept or cancel before the change applies to your account.

6.6 Taxes

Subscription prices are exclusive of applicable taxes, which Apple will collect at the time of purchase as required by law.

7. License to Use the Service

7.1 Grant

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to download, install, and use the Service on Apple-branded devices that you own or control, solely for your personal or Customer Organization's permitted use as described in these Terms.

7.2 Reservation of rights

The Service, including all software, designs, text, graphics, logos, trademarks, and other content provided by us (collectively, the "Reach IP"), is owned by Reach or its licensors and is protected by U.S. and international intellectual property laws. Except for the limited license in Section 7.1, no rights in the Reach IP are granted to you.

7.3 Feedback

If you provide us with suggestions, ideas, or other feedback about the Service ("Feedback"), you grant us a perpetual, irrevocable, worldwide, royalty-free license to use the Feedback for any purpose, including improving the Service. We are not obligated to keep Feedback confidential or to compensate you for it.

7.4 Apple-required terms

You acknowledge that these Terms are between you and Reach, and not with Apple, and that Reach (not Apple) is solely responsible for the Service. The license granted to you for the Service is a limited, non-transferable license to use the Service on any Apple-branded device that you own or control, as permitted by the Apple Media Services Terms and Conditions. Apple has no obligation to provide any maintenance or support for the Service. In the event of any failure of the Service to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price (if any) for the Service to you. To the maximum extent permitted by applicable law, Apple has no other warranty obligation whatsoever with respect to the Service. Apple is not responsible for addressing any claims by you or any third party relating to the Service or your possession or use of the Service. Apple is a third-party beneficiary of these Terms and, upon your acceptance, will have the right (and will be deemed to have accepted the right) to enforce these Terms against you.

8. Your Content and Data

8.1 Your account information

The information you provide about yourself (your account information) is governed by our Privacy Policy(https://reachfield.app/privacy/).

8.2 Information you record about third parties

The information you record in the Service about third parties is governed by Section 5 of these Terms and by the DPA, not by our Privacy Policy.

8.3 Your responsibility

You are solely responsible for the lawfulness, accuracy, and appropriateness of all information you enter into the Service, whether about yourself, other team members, or third parties.

9. Termination

9.1 Termination by you

You may terminate your account at any time by deleting it through the in-app account deletion option or by contacting us at support@reachfield.app. If you have an active subscription, cancellation must also be completed through Apple as described in Section 6.3.

9.2 Termination by us

We may suspend or terminate your account, with or without notice, if:

9.3 Effect of termination

On termination:

9.4 Discontinuation of the Service

We may discontinue the Service in whole or in part at any time. If we discontinue a paid feature you have subscribed to, we will cooperate with Apple to provide a prorated refund of any prepaid amounts for the period after discontinuation.

10. Disclaimers

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE," WITH ALL FAULTS AND WITHOUT WARRANTY OF ANY KIND. We disclaim all warranties, whether express, implied, statutory, or otherwise, including any warranty of merchantability, fitness for a particular purpose, title, non-infringement, accuracy, and quiet enjoyment.

We do not warrant that:

You are responsible for maintaining your own backups of any data you consider important. The Service is not intended for use in any situation where failure or inaccuracy could result in personal injury, property damage, or other significant harm.

Some jurisdictions do not allow the exclusion of certain warranties. In those jurisdictions, the above exclusions apply to the maximum extent permitted by law.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW:

(a) IN NO EVENT WILL REACH BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING DAMAGES FOR LOST PROFITS, LOST DATA, BUSINESS INTERRUPTION, OR LOSS OF GOODWILL, even if we have been advised of the possibility of such damages.

(b) REACH'S TOTAL CUMULATIVE LIABILITY to you for all claims arising out of or relating to these Terms, the Privacy Policy, the DPA, or your use of the Service will not exceed:

    (i) for claims arising out of a Security Incident or other claims relating to the privacy or security of personal information, the greater of (A) the amount you paid to Apple for your Reach subscription in the 12 months preceding the event giving rise to the liability, or (B) five thousand U.S. dollars ($5,000); and

    (ii) for all other claims, the greater of (A) the amount you paid to Apple for your Reach subscription in the 12 months preceding the event giving rise to the liability, or (B) one hundred U.S. dollars ($100).

In no event will Reach's aggregate liability for all claims combined exceed the higher of the two caps above that applies to any claim in the matter.

(c) Carve-outs. Nothing in this Section 11 limits or excludes either party's liability for: (i) fraud or fraudulent misrepresentation; (ii) gross negligence or willful misconduct; (iii) a party's indemnification obligations under Section 12; or (iv) any liability that cannot be limited or excluded under applicable law. The caps in Section 11(b) do not apply to the categories listed in this Section 11(c).

(d) The limitations in this Section 11 apply to all claims, regardless of the legal theory on which they are based, including contract, tort (including negligence), strict liability, and statutory claims.

(e) The limitations in this Section 11 form an essential basis of the bargain between you and Reach. Without these limitations, the terms of the Service, including the price, would be materially different.

(f) Some jurisdictions do not allow certain limitations of liability. In those jurisdictions, the above limitations apply to the maximum extent permitted by law. If any limitation in this Section 11 is held unenforceable or invalid as to any claim, the parties intend that the limitation be modified and reduced to the minimum extent necessary to render it enforceable, rather than struck in its entirety, and that all other limitations continue to apply.

12. Indemnification

You agree to indemnify, defend, and hold harmless Reach and its successors, assigns, agents, and licensors from and against any and all claims, demands, losses, liabilities, damages, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to:

(a) Your use of the Service (b) Your violation of these Terms, the Privacy Policy, or the DPA (c) Your violation of any law or regulation (d) Your violation of any third party's rights, including any claim by a person whose information you recorded in the Service (e) If you act on behalf of a Customer Organization, any breach by the Customer Organization of these Terms, the Privacy Policy, or the DPA

We reserve the right, at our own expense, to assume the exclusive defense and control of any matter for which you are required to indemnify us, in which case you will cooperate with our defense.

13. Privacy

Your privacy is important to us. Our collection and use of personal information in connection with the Service is described in our Privacy Policy (https://reachfield.app/privacy/). The DPA governs Reach's processing of personal information about third parties that team members enter into the Service.

14. Changes to the Terms

We may update these Terms from time to time. When we do, we will post the revised Terms at the link where you first accessed them and update the "Last Updated" date.

If the changes are material, we will provide notice in the app or by email to the address on file at least 14 days before the changes take effect. For non-material changes (such as clarifications or corrections), the revised Terms take effect on posting.

Your continued use of the Service after the effective date of revised Terms constitutes your acceptance of those Terms. If you do not accept the revised Terms, your sole remedy is to stop using the Service and terminate your account.

15. Apple as Third-Party Beneficiary

You acknowledge and agree that Apple, Inc., and Apple's subsidiaries, are third-party beneficiaries of these Terms, and that, upon your acceptance of these Terms, Apple will have the right (and will be deemed to have accepted the right) to enforce these Terms against you as a third-party beneficiary.

16. Export Controls and Sanctions

You may not use or export the Service in violation of U.S. export laws and regulations. You represent that you are not located in, and are not a national or resident of, any country that is subject to U.S. embargo or that has been designated by the U.S. government as a "terrorist supporting" country, and that you are not on any U.S. government list of prohibited or restricted parties.

17. Governing Law and Jurisdiction

These Terms are governed by the laws of the State of California, without regard to its conflict-of-laws principles. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

Subject to Section 18 (arbitration), any dispute arising out of or relating to these Terms or the Service that is not subject to arbitration must be brought exclusively in the state or federal courts located in San Francisco County, California, and you consent to the personal jurisdiction of those courts.

18. Binding Arbitration and Class Action Waiver

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT.

18.1 Agreement to arbitrate

You and Reach agree that any dispute, claim, or controversy arising out of or relating to these Terms, the Privacy Policy, the DPA, or the Service (each, a "Dispute") will be resolved by binding individual arbitration, except for the matters described in Section 18.2.

18.2 Exceptions to arbitration

The following are not subject to arbitration and may be brought in court:

(a) Claims that qualify for small claims court in San Francisco County, California, so long as the matter remains in small claims court and on an individual (non-class) basis;

(b) Claims for injunctive or equitable relief to stop unauthorized use or abuse of the Service or infringement of intellectual property rights;

(c) Claims that are not subject to arbitration as a matter of law, including (where applicable) claims under the California Private Attorneys General Act.

18.3 Informal resolution first

Before initiating arbitration, you and Reach agree to attempt to resolve the Dispute informally for at least 60 days. To begin informal resolution, you must send a written notice describing the Dispute and your requested resolution to legal@reachfield.app. We will send any notice to you at the email address associated with your account.

18.4 Arbitration rules and forum

Arbitration will be administered by JAMS under its Streamlined Arbitration Rules and Procedures (or, if those rules are not available, the JAMS Comprehensive Arbitration Rules and Procedures), as modified by these Terms. The JAMS rules are available at www.jamsadr.com.

The arbitration will be conducted by a single arbitrator. The arbitrator will have the authority to grant any remedy that would be available in court, subject to the limitations in these Terms.

18.5 Location and format

The arbitration will take place in San Francisco County, California, or in such other location as you and Reach mutually agree. If the amount in controversy is less than $25,000, the arbitration will be conducted by telephone or videoconference unless the arbitrator determines that an in-person hearing is necessary.

18.6 Fees

Reach will pay all JAMS filing, administration, and arbitrator fees that exceed the amount you would have paid to file the same claim in state court in California, unless the arbitrator determines that your claim is frivolous or brought for an improper purpose.

18.7 Right to opt out of arbitration

You have the right to opt out of this arbitration agreement. To opt out, you must send a written notice to legal@reachfield.app within 30 days after you first agree to these Terms. The notice must include your name, the email address associated with your Reach account, and a clear statement that you wish to opt out of the arbitration agreement.

If you opt out, the rest of these Terms (including the class action waiver in Section 18.8) continue to apply, and any Dispute will be resolved in court as described in Section 17.

18.8 Class action waiver

YOU AND REACH AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, OR REPRESENTATIVE PROCEEDING. Unless you and Reach agree otherwise, the arbitrator may not consolidate more than one person's claims and may not preside over any form of representative or class proceeding. The class action waiver in this Section 18.8 applies whether or not you opt out of arbitration under Section 18.7.

If a court of competent jurisdiction finds the class action waiver in this Section 18.8 to be unenforceable as to any particular claim or request for relief, then that claim or request must proceed in court rather than in arbitration, but the rest of these Terms (including the rest of this Section 18) continue to apply to all other Disputes.

18.9 30-day right to reject changes to this Section

If we materially amend Section 18 in the future, you may reject the amendment by sending us written notice within 30 days of the amendment's effective date. If you do, the version of Section 18 in effect before the amendment will continue to apply to Disputes between you and Reach.

18.10 Severability and survival

If any provision of this Section 18 is found to be unenforceable, the remaining provisions will continue in full force and effect. This Section 18 survives termination of these Terms.

19. General Provisions

19.1 Entire agreement

These Terms, together with the Privacy Policy and (where applicable) the DPA, constitute the entire agreement between you and Reach regarding the Service and supersede all prior or contemporaneous agreements, communications, and understandings.

19.2 Severability

If any provision of these Terms is found to be unenforceable, that provision will be modified to the minimum extent necessary to make it enforceable, and the remaining provisions will continue in full force and effect.

19.3 No waiver

Our failure to enforce any provision of these Terms is not a waiver of our right to do so later.

19.4 Assignment

You may not assign or transfer these Terms or any of your rights or obligations under them without our prior written consent. We may assign these Terms in whole or in part without notice or consent in connection with a merger, acquisition, sale of assets, or similar transaction.

19.5 Force majeure

Neither party is liable for any delay or failure to perform caused by events beyond its reasonable control, including acts of God, natural disasters, war, terrorism, civil unrest, labor disputes, internet or infrastructure outages, or government action.

19.6 Notices

We may send notices to you at the email address associated with your account or through the Service. You must send notices to us by email at legal@reachfield.app. Notices are effective on the date sent (for email) or received (for in-Service notices). You are responsible for keeping the email address on your account current; notices sent to that address are deemed received even if you do not actually read them.

19.7 Relationship of the parties

You and Reach are independent contractors. These Terms do not create any agency, partnership, joint venture, employment, or franchise relationship.

19.8 No third-party beneficiaries

Except as expressly stated in these Terms (including with respect to Apple in Sections 7.4 and 15), there are no third-party beneficiaries to these Terms.

19.9 Headings

Section headings are for convenience only and do not affect the interpretation of these Terms.

19.10 Interpretation

Words such as "including" and "such as" are illustrative and not limiting. Singular includes plural and vice versa. References to days mean calendar days unless otherwise stated.

20. Contact

For all questions about these Terms, please contact:

UniCen LLC Legal & Privacy: legal@reachfield.app Support: support@reachfield.app

Reach is a service of UniCen LLC, a California limited liability company.

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